FAQs
Purchase Information
How does it work?
Upon purchasing the Online Color Analysis you will receive an email guiding you to complete a detailed form and upload photos following my specific instructions. You will have the chance to ask me any color questions you may have! Following submission, I will perform my analysis, and send your results and resources directly to your inbox within 15 business days.
What type of photos do I need to provide?
You'll be asked to submit makeup-free photos of your face in natural light, with your hair pulled back, covered in white clothing. I also ask for early adulthood photos, and photos in different decades of your life, if applicable and available to you. I also ask for a close-up photo of each eye. Detailed photo instructions will be sent to your inbox after purchase.
When will I receive my results?
Upon the purchase of the Online Color Analysis, you can expect your report will be delivered to your inbox within 15 business days.
I take great care to ensure that your analysis is conducted with thorough consideration and attention to detail, resulting in the most ideal outcome that will last you a lifetime. There's no rushing involved!
Do you offer post-analysis support?
Yes! I offer lifetime post-analysis email support to all clients. If you have questions, need more guidance, or want to share your feedback, please feel free to reach out to me at info@thecolorconsultant.co, message me using the Chat feature located in the bottom right corner of the website, or use the Contact page.
Need more support? Some people do! You will have the option to schedule a 30-minute one-on-one video call with me for a consultation fee. We will have a personal discussion about your result, I will answer all of your questions and provide an explanation of your full analysis. To book, click here.
Color Analysis Information
What is color analysis?
Color analysis is a process that helps determine the best colors that complement your natural undertone, intensity and value level.
What is your online analysis process?
My online color analysis process involves an assessment using color tiles, virtual flags and color simulations with the photographs you provide. The analysis focuses on three main pillars: undertone, value, and intensity, which guide me in determining your ideal color palette.
Is online color analysis as accurate as in-person analysis?
Fear not! My online analysis produces the same results as my in-person analysis. What matters is the quality of the analysis, irrespective of the method used.
Do my results change if I change my hair color or get a tan?
No! Your color analysis results typically remain consistent regardless of changes in your hair color or skin overtone.
What system of color analysis do you use?
I use the 16-22 sub-seasonal color analysis system developed by the International Image Institute Inc. To view my color analysis wheel, please visit the Home page. While I am familiar in other systems, including 4, 10, 11, 12, 16, 22, and even 24 sub-seasonal methods, as well as various tonal approaches and other franchise-specific systems, I recommend The International Image Institute Inc. system as a great and practical choice.
What are the benefits of knowing your best colors?
Knowing your best colors guides clothing, makeup, and accessory choices that enhance your natural coloring, beauty and confidence. Wearing colors that complement your natural undertone, intensity and value levels can bring you brightness, smoothness and even make you feel more like yourself. Your eyes and smile will also tend to shine brighter.
Is color analysis suitable for men as well?
Absolutely! Color analysis is for everyone. It's a valuable tool for anyone looking to complement and enhance their natural coloring. Understanding your best colors can help you make informed choices in clothing, accessories, and grooming.
Does color analysis work on all skin tones?
Absolutely! Color analysis is inclusive and effective for individuals of all skin colors, ethnicities and backgrounds.
Can I get my colors analyzed if I have recently completed chemotherapy or experienced a long-term illness?
It is recommended to wait 6 months after chemotherapy or a long-term illness for a color analysis. The effect from treatments can impact the underlying qualities I assess for. Once fully recovered, I will be able to work with a more reliable representation of your natural coloring.
Can I get my color analyzed if I have conditions like rosacea, eczema, melasma, vitiligo, or uneven skin tone?
Absolutely! In fact, many clients use their color analysis results as a powerful tool to improve the visual impact of their skin concerns, if desired, while enhancing the beauty of their natural coloring.
Is there an age requirement for getting a color analysis?
From ages 18 to 100 and beyond, everyone can benefit from discovering their best colors.
If you are under the age of 18, you must obtain parental or guardian consent before your analysis. Please have a parent or guardian contact me at info@thecolorconsultant.co to complete a parental consent form and submit photos on your behalf.
I've previously had a color analysis, either professionally, through DIY methods, or online tools, but I feel it may not be right. Can you help?
Yes! Many clients come to me with the same experience. Relying on inaccurate physical or digital tools and flawed DIY online color analysis quizzes or color-picking software almost always yields inaccurate results. In the post-purchase form, you have the opportunity to share your past experiences.
How do I find my SHINE?
Find your SHINE with an analysis of your skin undertone, intensity and natural value. Discover the perfect palette that harmonizes with your individual characteristics and enhances your natural beauty.
Can I get a color analysis if I wear a hijab or headscarf?
Absolutely! As long as your face is visible in the photos you provide, you’ll receive detailed color recommendations that apply for your headscarf/hijab and clothing, as well as hair color suggestions. The Color Consultant (female) will view your photos, and your privacy is protected.
Gift Card
How do I purchase a gift card?
To purchase a gift card, please visit the Gift Card page.
How do I receive the gift card?
You will receive the gift card via email, with a unique code for online redemption. Send it to yourself or to the recipient with a personal message and choose the date of delivery. For more information, please visit the Gift Card page.
How can I redeem the gift card?
To redeem the Gift Card, add the Online Color Analysis to your cart, and enter the gift card code during the checkout process.
Is there an expiration date for the gift card?
Yes, the gift card is valid for 12 months from the date of purchase.
Do I get a physical gift card?
We do not provide physical delivery of gift cards. We offer digital gift cards via email with a unique code for online redemption, and a printable option. For more details, please see The Gift Card page.
Can I redeem a gift card for cash?
No, gift cards issued by The Color Consultant are not redeemable for cash.
Can I return or get a refund for a gift card purchase?
Refunds may be processed within 14 days of purchase only in the case that post-purchase form has not been completed. For more details see our Refund Policy.
What do I do if my gift card is not working or there's an issue with redemption?
If you encounter any issues with your gift card redemption please contact me at info@thecolorconsultant.co, use the Contact page or message me in the Chat found at the bottom right hand corner of the website.
Are there any restrictions on how I can use the gift card?
Our gift cards are applicable to the purchase of the Online Color Analysis.
How quickly will I receive a digital gift card after purchase?
You will receive your digital gift card via email immediately after completing your purchase. If you've scheduled the gift card to be sent on a certain date to the recipient, it will be delivered accordingly.
Contact
Feel free to reach out via email at info@thecolorconsultant.co, and I will respond as quickly as possible. Alternatively, you can Contact me or message me using the Chat feature located in the bottom right corner of the website.